Blog

Keep up to date with the latest news in our industry as well as finding out how to increase your businesses growth and revenue.
3 min read

How to Improve Guest Experience in Hotels

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This blog post will identify how to improve guest experience in hotels. We are living in an era where customer satisfaction is king. If a company wants to survive in this competitive world, they need to make their customers happy. Customer satisfaction comes through the guest experience. A huge “86% of buyers are willing to […]
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January 28, 2019

Valentines Gift Experiences at Park Plaza Cardiff

Are you stuck for gift ideas this Valentine’s Day? For the timeless romantic gesture, turn to the elegant and luxurious, award-winning hotel Park Plaza Cardiff.
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January 10, 2019

Top 10 B2C blogging ideas to promote your product or service

We have listed the top 10 B2C blogging ideas to increase your web traffic and introduce a lucrative long-term inbound marketing strategy. The ROI on your Content Marketing is a slow burner, and it can take years to see the results from it. So do not delay your blog any longer. In this article we will go through the following:   […]
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December 17, 2018

Artificial intelligence in hotel management

The future of artificial intelligence in hotel management is here. Already we are seeing hotels with self-check-in, mobile booking and live-chat. We are at the beginning of seeing tech and artificial intelligence (AI) mature into something even more exciting for hotel guests. Let's see what hotel AI is already out there. 1. Robot Customer Service artificial […]
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December 6, 2018

Best vouchers for Christmas presents

What are the best vouchers for Christmas presents? The best gift vouchers have certain features that make them unique and desired. In this post, we will go over how to create these experiences in a few easy steps.  1. People spend more at Christmas Spending at Christmas is increasing year on year. The average British […]
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November 12, 2018

How to market gift vouchers for Black Friday

In this post, you'll find out how to market gift vouchers for Black Friday. Black Friday and Cyber Monday are two of the largest consumer spending days of the year. Is your hotel prepared? The popularity of the trend Black Friday and Cyber Monday are taking the retail world by storm. Sales skyrocket at this […]
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November 5, 2018

Instagram for your Hotel

How to use Instagram for your hotel? Instagram has over  1 billion monthly active users. As a hotelier, you should look alive and post on Instagram in the right way. Below social media expert, Garry James shares his best tips on how to use Instagram for business and how to use Instagram Stories. An Introduction to Instagram […]
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October 17, 2018

Experience quintessential Britain with Sarova Hotels

Sarova Hotels is a group of independent hotels located throughout London and the south of the UK. From Edwardian architecture to a reinvented coaching Inn, each sophisticated and individual hotel embodies traditional England in its own unique way. With their slogan “Individual Hotels For Individual People”, they capture different aspects of a quintessentially British experience. […]
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October 1, 2018

What makes a good dining experience

What makes a good dining experience? We are witnessing the new age of the dining experience, where the experience can even be more important than the food! Let's look at why. With the hype around celebrity chefs, cookery programmes and food bloggers, being a ‘foodie’ is hitting revolutionary heights. – Especially for the restaurant industry. […]
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September 19, 2018

Metropole Hotel & Spa, the Highway to Heaven!

The Metropole, in all its Victorian glory, is a unique and classic hotel and spa. For 120 years and 5 generations, the hotel has been owned by the same family. With those family principles at its core, The Metropole hotel represents an inviting home from home. Now run by siblings Justin Baird-Murray and Finance Director […]
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August 10, 2018

Celtic Manor triple gift voucher sales

Find out how we triple gift voucher sales for an international hotel through our new gift voucher system features, increasing sales from £700,000 to £2.3m. We have recently been featured in The Business Leader for the success our gift voucher platform has brought to The Celtic Manor Resort. Over the past year, we have been working […]
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