Are there any setup fees, monthly subscriptions, or fixed term contracts?
There’s just a minimum monthly charge of £10 (or your local equivalent) There’s no setup fees, no subscriptions, and no long-term contracts.
Are complimentary vouchers processed without fees?
Yes, complimentary vouchers created through the system are completely free from fees.
How are regional payment provider fees (e.g., Stripe) incorporated into the total cost?
Stripe fees are not included in our pricing. We work to ensure that the total combined fees including all transaction charges remain at or below 6% in any country where we operate.
Are there different pricing tiers for different business sizes or voucher volumes?
We offer volume and group discounts, please reach out to discuss your requirements and we’ll tailor a solution that works for you.
Are there any additional charges for add on features such as White Labelling or upselling functionality?
No, all features, including Multi Store and upsell functionality are available to every customer at no extra cost.
Do white label or partner reselling arrangements have different pricing models?
Yes, white label and partnership pricing is based on revenue share and is always lower than our standard rates.
Are there fees for multi-language support or multi store/multi property deployment?
No, both multi-language and multi-store/multi-property support are included at no extra charge!
How are support services (e.g. 24/7 live support) factored into the price—are they included or extra?
24/7 support, as well as unlimited on-site and off-site training, are included for every user at no additional cost. We always love coming to meet you!
Are API integrations part of the base pricing or billed separately?
Our open API is available for integration with third-party systems. Generally, there’s no charge for integrations unless custom development is required that isn’t reusable elsewhere, if so, we’ll discuss costs upfront.
Is fixed pricing available?
We pride ourselves on our flexibility. Fixed pricing can be arranged in special cases where we have full visibility of expected volumes. Please contact our team to discuss a bespoke package.
