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Why Enjovia?
Enjovia gives you a powerful and extensible platform that puts Gift Experience at the heart of your stack.
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Featured Case Study
Celtic Manor Resort, United Kingdom
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Our Markets
We serve a wide range of industries with tailored gift-experience solutions that meet your needs.
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Brookstreet Hotel, Canada
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Your Brand, Our Platform
Your brand front and centre. We deliver fully branded voucher platforms under your identity.
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SFC Aero, Australia
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Success Stores
Here we explore a small selection of examples across markets of various sizes to give you inspiration and confidence in our solution.
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Featured Case Study
Rarebits, United Kingdom
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Terms of Service

Enjovia Limited Terms of Service

Last updated on September 8, 2025

Please read these Terms carefully before using our Website and App.


1. Interpretation and Definitions

1.1 Interpretation

Words with an initial capital letter have meanings defined below. The same meanings apply whether singular or plural.

1.2 Definitions

For the purposes of these Terms:

  • “Affiliate” means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of voting securities.

  • “Account” means a unique account created for you to access the Service or parts of it.

  • “Company,” “we,” “us,” or “our” means ENJOVIA LIMITED, company number 08715948, registered office: Coldra Wood, Chepstow Road, Newport, United Kingdom, NP18 2YB.

  • “Content” means any text, images, audio, video, data, or other materials that can be uploaded, posted, submitted, stored, or otherwise made available through the Service.

  • “Device” means any device that can access the Service (e.g., computer, smartphone, tablet).

  • “Feedback” means suggestions, ideas, enhancement requests, recommendations, or other feedback relating to the Service.

  • “Service” means the Website and any App operated by the Company, including any related features, content, and services.

  • “Third-Party Services” means services, products, content, data, software, or components provided by third parties and used with, or accessible via, the Service (e.g., analytics, ad pixels, payment gateways, SSO, cloud hosting).

  • “Website” means https://enjovia.com and any subdomains.

  • “You” means the individual using the Service, or the organisation on whose behalf the individual uses the Service.


2. Acknowledgment and Acceptance

These Terms govern your use of the Service and form a binding agreement between you and the Company. By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

The Service is intended for business users. You must be 18 years or older to use the Service.

Your use of the Service is also subject to our Privacy Policies (website and/or app, as applicable), which explain how we collect and use personal data and cookies. Please read them carefully before using the Service.


3. Accounts (App) and Security

Where Accounts are offered (e.g., in the App):

  • You must provide accurate, complete, and current information.

  • You are responsible for safeguarding your login credentials and for all activity under your Account.

  • Do not share your password. Notify us immediately of any unauthorised use or security breach.

  • We may suspend or terminate Accounts for breach of these Terms or suspected misuse.


4. Acceptable Use

You must use the Service lawfully and reasonably. You agree not to:

  • Violate any applicable law or regulation.

  • Upload or transmit malware, viruses, or harmful code.

  • Probe, scan, or test the vulnerability of the Service or circumvent security.

  • Interfere with or disrupt the Service or the networks connected to it.

  • Access the Service using automated means (scrapers, bots) without our written consent.

  • Infringe the intellectual property or privacy rights of others.

  • Misrepresent your identity or affiliation.

We may restrict or block access if we believe your use is harmful, unlawful, or breaches these Terms.


5. Content and Your Responsibilities

5.1 Your Right to Post Content (where applicable)

If the Service allows you to upload or submit Content, you are responsible for that Content, including its legality, reliability, and appropriateness. By submitting Content, you grant us a worldwide, non-exclusive, royalty-free licence to use, host, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and display such Content only as needed to operate, improve, and provide the Service.

You represent and warrant that you own or have the necessary rights to submit the Content and to grant the licence above, and that your Content does not violate any law or third-party rights.

5.2 Content Restrictions

You must not submit Content that is unlawful, defamatory, obscene, hateful, discriminatory, harassing, invasive of privacy, infringing, misleading, or otherwise objectionable; spam; or Content that promotes illegal activity, gambling, or fraud.

5.3 Moderation

We may (but are not obliged to) review, refuse, remove, or modify Content at our discretion, including to comply with law or these Terms.


6. Backups and Data Retention

We use reasonable measures to safeguard Service data, but we do not guarantee that backups will be error-free or that data will never be lost or corrupted. You are responsible for maintaining independent copies of your Content and data.


7. Intellectual Property

The Service (including its design, compilation, and all original content, excluding Content provided by users) is owned by the Company or its licensors and is protected by copyright, trade mark, and other laws. You obtain no rights except those expressly granted in these Terms. Our names, logos, and trade dress must not be used without our prior written consent.


8. Feedback

If you provide Feedback, you assign all rights in that Feedback to us. Where an assignment is ineffective, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use, copy, modify, distribute, and exploit the Feedback without restriction.


9. Third-Party Services and Links

The Service may display, link to, or integrate Third-Party Services (e.g., analytics such as Google Analytics; advertising pixels such as Meta/Facebook or LinkedIn; payment or hosting providers). We do not control Third-Party Services and are not responsible for their content, availability, security, or practices. Your use of Third-Party Services is at your own risk and may be subject to separate terms and privacy policies.


10. Suspension, Changes, and Availability

We may change, suspend, or discontinue all or part of the Service at any time. We do not guarantee that the Service, or any content on it, will always be available, uninterrupted, secure, or error-free.


11. Copyright and IP Complaints (Including DMCA)

We respect intellectual property rights. If you believe that Content available through the Service infringes your rights, please email [email protected] with:

  • Your contact details;

  • A description of the copyrighted work or other rights you claim are infringed;

  • The location (URL) of the allegedly infringing material;

  • A statement of your good-faith belief that the use is not authorised; and

  • A statement that the information is accurate and, under penalty of perjury, you are the rights holder or authorised to act for them.
    If you are in the United States, you may submit a notice under the DMCA (17 U.S.C. §512) including the elements required there. We will act as appropriate, which may include removing or disabling access to the material.


12. “AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any arising from course of dealing or usage. We do not warrant that the Service will meet your needs, be accurate or complete, be secure or free from errors, or operate without interruption.

Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.


13. Limitation of Liability

Nothing in these Terms limits liability that cannot be limited by law (including liability for death or personal injury caused by negligence, or for fraud). To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, special, consequential, or punitive damages; loss of profits, revenue, business, goodwill, or data; or business interruption, even if foreseeable.

  • Our total aggregate liability arising out of or in connection with the Service is limited to the greater of £100 or the total fees you paid to us via the Service in the 12 months before the event giving rise to liability.

Some jurisdictions do not allow certain limitations; where prohibited, the limitation will apply to the maximum extent allowed.


14. Indemnity

You will defend, indemnify, and hold us and our Affiliates harmless from and against claims, damages, costs, and expenses (including reasonable legal fees) arising from your unlawful use of the Service, your breach of these Terms, or your infringement of third-party rights.


15. Export and Sanctions Compliance

You represent that you are not located in, organised under the laws of, or ordinarily resident in any country or territory subject to comprehensive sanctions, and are not a restricted party under applicable export or sanctions laws. You will comply with all export, re-export, and sanctions laws that apply to your use of the Service.


16. Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including acts of God, internet or utility failures, labour disputes, government actions, war, terrorism, or pandemics.


17. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales, without regard to conflict-of-laws rules. The courts of England and Wales have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service.


18. Consumers in the EU/UK and US Compliance

If you are a consumer in the EU/UK, you may benefit from mandatory consumer protections under the laws of your country of residence. For US users, you confirm that you are not in a country subject to a US embargo and are not on any US government restricted party list.


19. Severability and Waiver

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect. A failure to enforce any provision is not a waiver.


20. Assignment

We may assign, transfer, or subcontract our rights and obligations under these Terms. You may not assign or transfer your rights or obligations without our prior written consent.


21. Entire Agreement; Order of Precedence

These Terms, together with the applicable Privacy Policy (website and/or app) and any specific written agreement between you and us, form the entire agreement regarding the Service. If there is a conflict, a signed written agreement (if any) prevails over these Terms.


22. Changes to These Terms

We may modify these Terms at any time. Changes apply when posted on the Website or within the App. If you continue to use the Service after changes take effect, you accept the updated Terms.


23. Contact Us

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